Effective Date: January 1, 2024

Urban Excellence Institute (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://urbanexcellence.net (the “Website”). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

Personal Data:
Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily provide when you register on the Website, make a purchase, subscribe to our newsletter, or engage in other activities on the Website.

Derivative Data:
Information our servers automatically collect when you access the Website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Website.

Financial Data:
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services from the Website. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Payment Processor Name], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

2. Use of Your Information

We may use information collected about you via the Website to:

• Create and manage your account.
• Process and track your purchases.
• Deliver the services you request.
• Send you a newsletter.
• Improve our website and offerings.
• Perform analytics on website usage and trends.
• Communicate with you about updates, promotions, and other information related to our services.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations, including:

By Law or to Protect Rights:
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers:
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers:
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent:
We may share your information with your consent or as directed by you.

4. Tracking Technologies

Cookies and Web Beacons:
We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help customize the Website and improve your experience. When you access the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at info@urbanexcellence.net.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the “Effective Date” of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

• Urban Excellence Institute
  3818 Crenshaw Boulevard
  Los Angeles, CA 90008
  Email: info@urbanexcellence.net
  Phone:310-773-6140